Available Certification methods
No Certification - client can register and place bids right away.
Bank Transfer - client must do a payment of £2 with their credit card.
5AMLD - to become certified, the client must uploads 2 documents which are checked by an admin.
Settings
By default the Bank Transfer method is used. The method can be changed in the System Settings > General > Identity Certification, there you will find a button Change method
.
Once clicked the button will show up a dialog window in which the new certification method can be selected. More importantly the admin can choose the migration strategy.
The migration strategies are used only when migrating from Bank Transfer to 5AMLD.
Certified
: All existing clients will be considered certified.Uncertified
: All clients will be considered uncertified and will have to go through the certification process.
No Certification
The client becomes verified automatically and indefinitely immediately after completing the buyer registration. They can start placing bids and register for auctions right away.
Bank Transaction
Once the client (Buyer) completes the registration form they are asked to make a payment of £2 using their credit card - that verifies their identity.
The client gains the role Buyer immediately after the registration, their certification is set to invalid until the payment arrives. Once the payment is confirmed the client’s certification becomes valid and they can start placing bids.
When the Bank Transfer method is used client’s Identity Certification is permanent and cannot be revoked. As oppose to 5AMLD there is no concept of re-certification.
5AMLD
This is the most through method of Identity Certification. When this method is used the client must upload 2 documents (Photographic ID and Photoless ID) to become certified. These documents must be check by the administrator who can either confirm or decline the certification request.
Client uploads documents
The two documents are request during the registration process.
There are multiple scenarios in which the client has to provide these documents:
During their first registration.
Once the their certification expires (see below).
In case that the admin does not confirm the certification request before the files expire (72 hours).
The admin can request re-certification at any time.
After the change of certification method from Bank Transfer to 5AMLD with the migration strategy set to
Assume client to be Uncertified
.
After the client submits the registration form they become a Buyer
right away, their certification needs to be confirmed by an administrator. The client is now in a pending state. In this state the client cannot reenter the registration form and upload a new set od certification documents.
Admin approves the documents – grants certification to the client
The certification (approval of the certification documents) can be performed form the Client List.
Admins can filter out all the clients (buyers) who are pending the certification by using the Pending buyers
filter:
For all buyers who are pending the certification there is a button that opens the Certification From in a modal. This form then allows the admin to approve the documents and accept (grant certification) or reject it.
Alternatively the certification from can be opened also from the Client Detail pages:
Certification Form
-
It shows the current information about the client who’s requesting the certification:
Email
First Name + Last Name
Company Name
Billing Address
Buttons to open the documents which had been uploaded by the client
-
Certification expiration input
After this date the Certification will become INVALID and client will have to re-apply for the certification.
In a standard setting the admin should fill in the expiration of the document that expires sooner (since once one of the documents expires the certification should become invalid).
The “Reject” Button
Uploaded documents are marked as invalid.
A message (
Identity Certification Not Successful
) is sent to the client.The client is NOT certified (INVALID Identity Certification) they cannot place bids in any auction.
The “Certify” Button
Uploaded documents are marked as valid.
The expiration date of the certification is set according to the input form the admin.
A message (
Identity Certification Successful
) is sent to the client.Client is not certified and can place bids in auctions.
Admin needs to resolve the certification request within 72 hours from the certification request being sent. After this period of time Snoofa automatically deletes the documents from its servers (data protection policy) and rejects the certification request.
Clients Identity Certification Status
The status can be seen in the Clients datagrid in the Identity Cert
column:
Or in the Client Detail page:
Manual revoking of the certification by admin
Admin can revoke certification by action “Request ID Cert” in the Client Detail page. This action is available only for 5AMLD method.
Previous certification will remain in system without any change. Client is still a buyer but from this time is he not able to bidding until he uploads new two documents.
Re-certification
Re-certification is required only when certification method 5AMLD is active.
When admin is verifying a certification he must fill “Certification expiration” date. After this date client is not able to bidding until he uploads new two documents again.
System is checking this date automatically and there is no way to disable this functionality (only switch to another certification method in general settings).
Client access to “Register to Bid” form
Client can fill this form when:
Is new client (has no account)
Is not a buyer yet
5AMLD method is active and client has no pending certification
Flow charts
No Certification
Bank Transfer Method
5AMLD
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